There is no substitute
for knowledge.
Walter E. Deming
“Many organizations apply methods and techniques of the day before yesterday,
have organizational structures of yesterday, follow strategies for the day after tomorrow, developed by people that grew up in cultures of the day before yesterday and that will not be with the organization anymore after tomorrow.“
Dr. Karl J. Koller

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The workshop was well organized and conducted professionally. I have learned a useful method that can be applied to universities.
Dr. Inga Milisiunaite, Director of Quality Management, University of Vilnius, Vilnius, Lithuania
The ITQM workshop was very helpful for me to support my company towards Excellence.
Mr. Humayan Jawaid, Quality Manager, Abu Dhabi Company for Onshore Oil Operations, Abu Dhabi, UAE
Thank you very much for the opportunity to sharpen my scoring skills in the Excellence Assessor Scoring Calibration Online Training, based on the EFQM Model 2020. I needed this training to get more confidence with the scoring process. This training was very beneficial and important for me. It is worthy to mention that your professional support and teaching skills did really help me to understand the scoring process.
Ms. Mona Ali, Manager, Doha, QA