Total Quality Management, Change Management, Excellence, Leadership, EFQM, Best Practice, Risk Management, FMEA, Benchmarking, Self Assessment, TQM, L4E, Assessor, KSA, OM, UAE, Schweiz, Oman, Saudi Arabia, Muscat, Riyadh

There is no substitute
for knowledge.
Walter E. Deming
We cannot direct the wind,
but we can adjust the sails.

WS Code: LPM-26-09-OL-D
Date: 30.09.2026 - 02.10.2026
City/Country: ,
Language: German
Costs: EUR 1260 / CHF 1200
Trainer: Dr. Karl J. Koller

Latest Registration Date 10.09.2026

WS Code: LPM-26-12-OL-D
Date: 02.12.2026 - 02.12.2026
City/Country: ,
Language: German
Costs: EUR 1260 / CHF 1200
Trainer: Dr. Karl J. Koller

Latest Registration Date 10.11.2026

On-Site Training

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The EFQM European Assessor Training was very well conducted. Dr. Koller‘s professional competence, his methodical approach as well as his personal/rhetorical behavior was very good.
Mr. Lian Thye Yew, Vice President Quality and Testing, Credit-Suisse, Singapore
The ITQM workshop was very helpful for me to support my company towards Excellence.
Mr. Humayan Jawaid, Quality Manager, Abu Dhabi Company for Onshore Oil Operations, Abu Dhabi, UAE
In the EFQM Leaders for Excellence Training, conducted by ITQM, I realized that the EFQM Excellence Model is very helpful to support also Government organizations and institutions in Higher Education in their Striving for Excellence. The training was very good and gave me also a new view about Excellence.
Prof. Dr. Amal Fatani, Head of Women Sector, Ministry of Higher Education, Riyadh, KSA