Total Quality Management, Change Management, Excellence, Leadership, EFQM, Best Practice, Risk Management, FMEA, Benchmarking, Self Assessment, TQM, L4E, Assessor, KSA, OM, UAE, Schweiz, Oman, Saudi Arabia, Muscat, Riyadh

We cannot direct the wind,
but we can adjust the sails.
“Many organizations apply methods and techniques of the day before yesterday,
have organizational structures of yesterday, follow strategies for the day after tomorrow, developed by people that grew up in cultures of the day before yesterday and that will not be with the organization anymore after tomorrow.“
Dr. Karl J. Koller

WS Code: LPM-26-01-OL_D
Date: 28.01.2026 - 30.01.2026
City/Country: ,
Language: German
Costs: EUR 1320 / CHF 1200
Trainer: Dr. Karl J. Koller

Latest Registration Date 01.01.2026

WS Code: LPM-26-03-OL_D
Date: 25.03.2026 - 27.03.2025
City/Country: ,
Language: German
Costs: EUR 1320 / CHF 1200
Trainer: Dr. Karl J. Koller

Latest Registration Date 15.02.2025

On-Site Training

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The EFQM Leaders for Excellence Training gave me a very good understanding of how Excellence in Higher Education looks like. The training would be beneficial for leaders in Higher Education.?
Dr. Winston Tambyrajah, Head of Department, General Studies, Jubail University College, Jubail, KSA
The workshop conducted by Dr. Koller gave me many new ideas for quality improvement within the university and showed me the way to Excellence.
Prof. Dr. Tönis Karkj, Vice Dean in Academic Affairs, Member of the Assessment Council, Tartu University, Tartu, Estonia
The Document Management System Training by ITQM was very informative, practical, and well organized. The training will help me to further develop the DMS in our hospital. I also liked very much the various team exercises. The trainers were very successful in creating a very stimulating learning environment.
Ms. Suad Fael Mubarak Bait-Maghrab, Head of Quality Department, Sultan Qaboos Hospital, Salalah, OM