Total Quality Management, Change Management, Excellence, Leadership, EFQM, Best Practice, Risk Management, FMEA, Benchmarking, Self Assessment, TQM, L4E, Assessor, KSA, OM, UAE, Schweiz, Oman, Saudi Arabia, Muscat, Riyadh

We cannot direct the wind,
but we can adjust the sails.
Make a difference: Everyone who's taken a shower has an idea. It's the person who gets out
of the shower, dries off and does something about it who makes a difference.
Nolan Bushnell

WS Code: LPM-26-09-OL-D
Date: 30.09.2026 - 02.10.2026
City/Country: ,
Language: German
Costs: EUR 1260 / CHF 1200
Trainer: Dr. Karl J. Koller

Latest Registration Date 10.09.2026

WS Code: LPM-26-12-OL-D
Date: 02.12.2026 - 02.12.2026
City/Country: ,
Language: German
Costs: EUR 1260 / CHF 1200
Trainer: Dr. Karl J. Koller

Latest Registration Date 10.11.2026

On-Site Training

Need to train a group of five or more? Consider on-site training.

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In the EFQM Leaders for Excellence Training, conducted by ITQM, I realized that the EFQM Excellence Model is very helpful to support also Government organizations and institutions in Higher Education in their Striving for Excellence. The training was very good and gave me also a new view about Excellence.
Prof. Dr. Amal Fatani, Head of Women Sector, Ministry of Higher Education, Riyadh, KSA
The EFQM Model gives you a holistic view of quality management. The workshop supports the striving for best practice."
Dr. Ruedi Singer, Executive Faculty Manager, Faculty of Science, University of Basel, Switzerland
The workshop was well organized and conducted professionally. I have learned a useful method that can be applied to universities.
Dr. Inga Milisiunaite, Director of Quality Management, University of Vilnius, Vilnius, Lithuania