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  • Successfully attending the EFQM Training has helped me not only to realize the significance of change but to understand the importance of doing it right. The training days were very rich with information about how to lead the Excellence Journey of any organization. Dr. Koller delivered a very professional training. I am looking forward to applying my newly gained know-how in the workplace.

    Mr. Hamed Al Battashi, Manager, Oman Specialized Nursing Institute, Muscat, OM
  • I have attended the EFQM Foundation Training by ITQM. It was a very good experience, which I recommend to every person who intends to explore new ways of managerial thinking and to every organization that needs to increase the efficiency and the outcome of its organization. The training was supported with case studies, live examples and documents, which I can refer to and build on, to translate into my day to day work. I am looking forward to attend  the EFQM Assessor Training by ITQM.”

    Alain Mahrouk, Senior Operations Manager, Burj Al Hamam Restaurants Company, Riyadh, KSA
  • The EFQM Leaders for Excellence Training gave me a new view about Quality. I learned about a holistic Excellence Framework that helps organizations to develop towards Excellence. I wish more of our leaders would know about the EFQM Excellence Model. Developing our organizations towards Excellence would be very beneficial for our customers, our organizations, and our country.

    Ms. Suad Fael Mubarak Bait-Maghrab, Leiterin der Qualitätsmanagement Abteilung, Sultan Qaboos Krankenhaus, Salalah, OM