Swiss Quality
10.11.2021

Neues Traning: Excellence Assessor Scoring Caibration Training

During the regular EFQM Assessor Training, participants learned the theory about scoring during an asssessment process. 

This training was newly designed by ITQM for EFQM Assessors who want to develop strong EFQM Assessor Scoring Skills. Using a case study, participants will further develop their skills by defining strenghts and opportunities for improvement and by scoring several criterion parts.

After this online training, participants will:
• have strengthened their skills in defining strenghts and opportunities for improvement during an EFQM Assessment
• have strengthened their skills in scoring criterion parts during an EFQM Assessment
• have increased their self-confidence in the scoring process

Are you interested to gain routine in RADAR scoring? Then this training is for you!


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  • The EFQM Leaders for Excellence Training gave me a new view about Quality. I learned about a holistic Excellence Framework that helps organizations to develop towards Excellence. I wish more of our leaders would know about the EFQM Excellence Model. Developing our organizations towards Excellence would be very beneficial for our customers, our organizations, and our country.

    Ms. Suad Fael Mubarak Bait-Maghrab, Leiterin der Qualitätsmanagement Abteilung, Sultan Qaboos Krankenhaus, Salalah, OM
  • "Allen Teilnehmenden von unserem College of Dentistry der King Saud University in Riyadh wie auch anderen Teilnehmenden von anderen Colleges und Ministerien hat das EFQM Foundation Training von ITQM sehr gefallen. Dieses Training hat mir, als Zertifizierter EFQM Assessor (Model 2013), geholfen, die Veränderungen am EFQM Excellence Modell zu verstehen. Im weiteren habe ich gelernt, wie ich das neue EFQM Modell in unserem College einführen kann. Am interessantesten fand ich die von Dr. Koller aufgezeigten, praktischen Beispiele von verschiedenen Industrien, wie auch von Universitäten und Gesundheitseinrichtungen. Dieses Training war ganz klar eine ausgezeichnete Möglichkeit, mein EFQM Excellence Know-how auf den neuesten Stand zu bringen."

    All participants from our College of Dentistry at King Saud University in Riyadh as well as from other colleges and ministries have enjoyed the EFQM Foundation Training by ITQM. As a Certified EFQM Assessor (Model 2013), this training will help me a lot to know about the model changes and and how to implement the new Excellence Model in my organization. The best part of the training were the real life examples from different industries as well as education and health care sectors, presented by Dr. Karl. This training was for me definitely a very good opportunity to update my EFQM Excellence know-how.

    Prof. Dr. M. Shoaib Ahmedani, Assistant Professor for Quality and Development, College of Dentistry, King Saud University, Riyadh, KSA
  • "Das Online EFQM Foundation Training von ITQM hat mir sehr gefallen. Es war für mich eine ausgezeichnete Training-Gelegenheit. Ich kann dieses Training allen empfehlen, die mehr über Excellence erfahren wollen!"

    Sarah Al Qahtani, Manager, Strategy Department, Saudi Commission for Health Care Specialties, Riyadh, KSA