“Viele Organisationen wenden Methoden und Techniken von vorgestern an,
haben Organisationsstrukturen von gestern, folgen Strategien für übermorgen, entwickelt von Menschen, die in einer Kultur von vorgestern aufgewachsen sind und die übermorgen nicht mehr in der Organisation tätig sein werden."
Dr. Karl J. Koller
Die erfolgreichste Person ist die,
die über die beste Information verfügt.

EFQM Performance Improvement Practitioner (English)

EFQM Performance Improvement Practitioners understand the overall RADAR logic, how RADAR can be implemented into an organisation to improve performance at every level and how to use RADAR to drive the management agenda.
EFQM Performance Improvement Practitioners are able to build a continuous improvement culture and mindset across the whole organization in a very simple methodology, and deploy RADAR across day to day initiatives and key projects as an agile project performance framework.

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I learned not only about the EFQM Model and the best practice standards, I also learned a lot from the practical examples of the trainer. He enriched the training with his vast experience in Business Excellence.
Dr. Sharifa Al Balushi, Head of Quality Assurance, Ministry of Higher Education, Muscat, OM
The Document Management System Training by ITQM was very informative, practical, and well organized. The training will help me to further develop the DMS in our hospital. I also liked very much the various team exercises. The trainers were very successful in creating a very stimulating learning environment.
Ms. Suad Fael Mubarak Bait-Maghrab, Leiterin der Qualitätsmanagement Abteilung, Sultan Qaboos Krankenhaus, Salalah, OM
Der Workshop, durchgeführt von Dr. Koller, gab mir neue Ideen bezüglich Qualitätsverbesserungen an Universitäten. Es zeigte mir den Weg für das Streben nach Excellence.
Prof. Dr. Tönis Karkj, Vice Dean in Academic Affairs, Member of the Assessment Council, Tartu University, Tartu, Estonia