Swiss Quality

EFQM Performance Improvement Practitioner (English)

EFQM Performance Improvement Practitioners understand the overall RADAR logic, how RADAR can be implemented into an organisation to improve performance at every level and how to use RADAR to drive the management agenda. 
EFQM Performance Improvement Practitioners are able to build a continuous improvement culture and mindset across the whole organization in a very simple methodology, and deploy RADAR across day to day initiatives and key projects as an agile project performance framework.


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  • The training helped me become a better Assessor, improve my scoring skills, build good relationships with other Assessors and be more familiar with the real work of an Assessor.

    Mr. Badr Al Abri, Excellence Manager, Public Establishment for Industrial Estates, Madayn, Muscat, OM

  • Ich kann das von ITQM durchgeführte EFQM Training sehr empfehlen. Das Training war sehr informativ, solid und hat uns den Weg nach Excellenz aufgezeigt.

    Dr. Ziad Salameh, D.D.S., D.E.S.P., Researcher and Specialist in Prosthodontics, King Saud University, Riyadh, KSA

  • “I have attended the EFQM Foundation Training by ITQM. It was a very good experience, which I recommend to every person who intends to explore new ways of managerial thinking and to every organization that needs to increase the efficiency and the outcome of its organization. The training was supported with case studies, live examples and documents, which I can refer to and build on, to translate into my day to day work. I am looking forward to attend  the EFQM Assessor Training by ITQM.”

    Alain Mahrouk, Senior Operations Manager, Burj Al Hamam Restaurants Company, Riyadh, KSA