Swiss Quality

EFQM Performance Improvement Practitioner (English)

EFQM Performance Improvement Practitioners understand the overall RADAR logic, how RADAR can be implemented into an organisation to improve performance at every level and how to use RADAR to drive the management agenda. 
EFQM Performance Improvement Practitioners are able to build a continuous improvement culture and mindset across the whole organization in a very simple methodology, and deploy RADAR across day to day initiatives and key projects as an agile project performance framework.


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  • I learned not only about the EFQM Model and the best practice standards, I also learned a lot from the practical examples of the trainer. He enriched the training with his vast experience in Business Excellence.

    Dr. Sharifa Al Balushi, Head of Quality Assurance, Ministry of Higher Education, Muscat, OM

  • Das von ITQM durchgeführte EFQM Leaders for Excellence Training war sehr interessant und wertvoll für mich. Ich schätzte vorallem die Best Practise Beispiele, die von Dr. Karl J. Koller präsentiert wurden.

    Mr. Abdulaziz A. Almahboob, Head of TQM Department, Assessor for the King Abdulaziz Quality Award, Eastern Province Directorate, Ministry of Education, Dammam, KSA

  • Ich habe an einem sehr inspirierenden und gut organisierten Workshop teilgenommen.

    Mr. Mohamed El-Molla, Chief Biomedical Engineer, Procare - Riaya Hospital, Al-Khobar, KSA