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I learned not only about the EFQM Model and the best practice standards, I also learned a lot from the practical examples of the trainer. He enriched the training with his vast experience in Business Excellence.
Dr. Sharifa Al Balushi, Head of Quality Assurance, Ministry of Higher Education, Muscat, OM
The EFQM Leaders for Excellence Training by ITQM gave me a very good understanding of TQM / Business Excellence.
Mr. Jazi Al-Thobiti, Q.M.S. Supervisor, Bahri (National Shipping Company of Saudi Arabia), Riyadh, KSA
Das EFQM Training war sehr interessant. Das neue Wissen ist für meine Arbeit sehr hilfreich.
Dr. Heli Mattisen, Director, Estonian Higher Education Quality Agency, Tallinn, Estonia