Swiss Quality

EFQM Foundation Training in Zurich, Switzerland (English)

Who is it for?

  • This EFQM Foundation Training is suitable for anyone who wants to understand the new EFQM Model (2025) and how it can be used to make their organisation more effective.
  • It provides a good overview for consultants who want to add the Model/RADAR to their portfolio of products and services.
  • It is also a pre-requisite for anyone considering one of the EFQM qualification routes as a way of progressing their management development and career.

Pre-requisites for this training

None

Benefits

By the end of the training, participants will be able to:

  • explain how the EFQM Model could benefit their organisation and how it could be used to overcome current and future challenges
  • explain how the Model is structured and how the different elements apply to their organisation
  • apply RADAR, the diagnostic and assessment tool, to identify strengths and areas for improvement
  • conduct a high-level health check of their organisation

Duration

This is a 1-day-training.

Program

This training has eight modules:
Module 1             The Changing World
Module 2             The Organisation’s Ecosystem
Module 3             The Value of a Model
Module 4             The EFQM Model
Module 5             RADAR
Module 6             Using the EFQM Model and RADAR
Module 7             The EFQM’s Digital Platform
Module 8             Next Steps


The one-day-training is broken into two sessions with a midway break, where the trainer is available for one to one Q&A.


Zur Zeit gibt es keine Durchführungen.
  • I have attended the EFQM Foundation Training by ITQM. It was a very good experience, which I recommend to every person who intends to explore new ways of managerial thinking and to every organization that needs to increase the efficiency and the outcome of its organization. The training was supported with case studies, live examples and documents, which I can refer to and build on, to translate into my day to day work. I am looking forward to attend  the EFQM Assessor Training by ITQM.”

    Alain Mahrouk, Senior Operations Manager, Burj Al Hamam Restaurants Company, Riyadh, KSA
  • Das EFQM Training war umfassend,  sehr interessant und beinhaltete viele praktische Beispiele.

    Ms. Ramona Ciocan, Business Excellence Manager, Wild Wadi Water Park, Jumeirah, Dubai, UAE
  • Das von ITQM durchgeführte EFQM Leaders for Excellence Training war sehr interessant und wertvoll für mich. Ich schätzte vorallem die Best Practise Beispiele, die von Dr. Karl J. Koller präsentiert wurden.

    Mr. Abdulaziz A. Almahboob, Head of TQM Department, Assessor for the King Abdulaziz Quality Award, Eastern Province Directorate, Ministry of Education, Dammam, KSA