Swiss Quality

EFQM Foundation Training in Zurich, Switzerland (English)

Who is it for?

  • This EFQM Foundation Training is suitable for anyone who wants to understand the new EFQM Model (2025) and how it can be used to make their organisation more effective.
  • It provides a good overview for consultants who want to add the Model/RADAR to their portfolio of products and services.
  • It is also a pre-requisite for anyone considering one of the EFQM qualification routes as a way of progressing their management development and career.

Pre-requisites for this training

None

Benefits

By the end of the training, participants will be able to:

  • explain how the EFQM Model could benefit their organisation and how it could be used to overcome current and future challenges
  • explain how the Model is structured and how the different elements apply to their organisation
  • apply RADAR, the diagnostic and assessment tool, to identify strengths and areas for improvement
  • conduct a high-level health check of their organisation

Duration

This is a 1-day-training.

Program

This training has eight modules:
Module 1             The Changing World
Module 2             The Organisation’s Ecosystem
Module 3             The Value of a Model
Module 4             The EFQM Model
Module 5             RADAR
Module 6             Using the EFQM Model and RADAR
Module 7             The EFQM’s Digital Platform
Module 8             Next Steps


The one-day-training is broken into two sessions with a midway break, where the trainer is available for one to one Q&A.

WS Code: EFQMFT-25-12_E
Datum: 07.12.2025 - 07.12.2025
Stadt/Land: Zurich, Switzerland
Hinweis: Training (Total 7 hours) 10% discount for EFQM Members and groups more then 3 delegates. Participants receive the EFQM Foundation Training Certificate.
Sprache: Englisch
Kosten: SAR 4320 - OMR 432 - EUR 1000 - CHF 900
Trainer: Dr. Karl J. Koller

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Anmeldeschluss 20.11.2025

On-Site Training

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Informationen anfordern

  • The EFQM Leaders for Excellence Training gave me a new view about Quality. I learned about a holistic Excellence Framework that helps organizations to develop towards Excellence. I wish more of our leaders would know about the EFQM Excellence Model. Developing our organizations towards Excellence would be very beneficial for our customers, our organizations, and our country.

    Ms. Suad Fael Mubarak Bait-Maghrab, Leiterin der Qualitätsmanagement Abteilung, Sultan Qaboos Krankenhaus, Salalah, OM

  • Thank you very much for the opportunity to sharpen my scoring skills in the Excellence Assessor Scoring Calibration Online Training, based on the EFQM Model 2020. I needed this training to get more confidence with the scoring process. This training was very beneficial and important for me. It is worthy to mention that your professional support and teaching skills did really help me to understand the scoring process.

    Ms. Mona Ali, Manager, Doha, QA

  • Das EFQM Leaders for Excellence (L4E) Training und das  EFQM Internal Assessor Training (IAT) waren die besten Trainings die ich je besucht habe. Ich lernte sehr viel in diesen Trainings. Die Diskussionen bei der Verwendung der Fallstudien, besonders die Anwendung des EFQM Modells in der Bildung, waren sehr hilfreich für mich. Ich kann beide Trainings, die von Dr. Karl J. Koller vom Institute for Total Quality Management (ITQM) durchgeführt wurden, sehr empfehlen.

    Mr. Khalid A-Wahaib, Qualitätsmanager, Ministerium für Bildung, Muskat, OM