Improvement: Unless you try something beyond
what you have already accomplished you will never grow!
Ronald Olson
“Many organizations apply methods and techniques of the day before yesterday,
have organizational structures of yesterday, follow strategies for the day after tomorrow, developed by people that grew up in cultures of the day before yesterday and that will not be with the organization anymore after tomorrow.“
Dr. Karl J. Koller

EFQM Foundation Training in Zurich, Switzerland (English)

Who is it for?

This EFQM Foundation Training is suitable for anyone who wants to understand the new EFQM Model (2025) and how it can be used to make their organisation more effective.
It provides a good overview for consultants who want to add the Model/RADAR to their portfolio of products and services.
It is also a pre-requisite for anyone considering one of the EFQM qualification routes as a way of progressing their management development and career.

Pre-requisites for this training

None

Benefits

By the end of the training, participants will be able to:

explain how the EFQM Model could benefit their organisation and how it could be used to overcome current and future challenges
explain how the Model is structured and how the different elements apply to their organisation
apply RADAR, the diagnostic and assessment tool, to identify strengths and areas for improvement
conduct a high-level health check of their organisation

Duration

This is a 1-day-training.

Program

This training has eight modules:
Module 1             The Changing World
Module 2             The Organisation’s Ecosystem
Module 3             The Value of a Model
Module 4             The EFQM Model
Module 5             RADAR
Module 6             Using the EFQM Model and RADAR
Module 7             The EFQM’s Digital Platform

Module 8 Next Steps

The one-day-training is broken into two sessions with a midway break, where the trainer is available for one to one Q&A.

WS Code: EFQMFT-25-12_E
Date: 07.12.2025 - 07.12.2025
City/Country: Zurich, Switzerland
Note: Training (Total 7 hours) 10% discount for EFQM Members and groups more then 3 delegates. Participants receive the EFQM Foundation Training Certificate.
Language: English
Costs: SAR 4320 - OMR 432 - EUR 1000 - CHF 900
Trainer: Dr. Karl J. Koller

Latest Registration Date 20.11.2025

On-Site Training

Need to train a group of five or more? Consider on-site training.

Request Information

I liked very much the practical approach in the workshop. The team exercises helped me strengthen my newly acquired knowledge.
Mr. Muhammad Azmi Dhabban, Center Manager, Program G.M., Jeddah Municipality, Jeddah, KSA
The workshop helped me to understand the EFQM Excellence Model and gave me the necessary know-how to work as an EFQM European Assessor.
Mr. Indranil Roy Chowdhury, Quality Assurance Specialist, Dubai Properties, Dubai, UAE
In the EFQM Leaders for Excellence Training I could further develop my know-how in Excellence. This training should be attended not only by Quality Management Specialists but also by Rectors, Vice-Rectors, Deans/Vice-Deans, and Line Managers of Universities and Colleges. The training provides them with a roadmap to Excellence.
Mr. Mallwy Alawadh, Quality and Development Coordinator, Abha College of Technology, Abha, KSA