Swiss Quality

EFQM Foundation Training in Zurich, Switzerland (English)

Who is it for?

  • This EFQM Foundation Training is suitable for anyone who wants to understand the new EFQM Model (2025) and how it can be used to make their organisation more effective.
  • It provides a good overview for consultants who want to add the Model/RADAR to their portfolio of products and services.
  • It is also a pre-requisite for anyone considering one of the EFQM qualification routes as a way of progressing their management development and career.

Pre-requisites for this training

None

Benefits

By the end of the training, participants will be able to:

  • explain how the EFQM Model could benefit their organisation and how it could be used to overcome current and future challenges
  • explain how the Model is structured and how the different elements apply to their organisation
  • apply RADAR, the diagnostic and assessment tool, to identify strengths and areas for improvement
  • conduct a high-level health check of their organisation

Duration

This is a 1-day-training.

Program

This training has eight modules:
Module 1             The Changing World
Module 2             The Organisation’s Ecosystem
Module 3             The Value of a Model
Module 4             The EFQM Model
Module 5             RADAR
Module 6             Using the EFQM Model and RADAR
Module 7             The EFQM’s Digital Platform
Module 8             Next Steps


The one-day-training is broken into two sessions with a midway break, where the trainer is available for one to one Q&A.

WS Code: EFQMFT-25-12_E
Date: 07.12.2025 - 07.12.2025
City/Country: Zurich, Switzerland
Note: Training (Total 7 hours) 10% discount for EFQM Members and groups more then 3 delegates. Participants receive the EFQM Foundation Training Certificate.
Language: English
Costs: SAR 4320 - OMR 432 - EUR 1000 - CHF 900
Trainer: Dr. Karl J. Koller

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Latest Registration Date 20.11.2025

On-Site Training

Need to train a group of five or more? Consider on-site training.
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  • “I have attended the EFQM Foundation Training by ITQM. It was a very good experience, which I recommend to every person who intends to explore new ways of managerial thinking and to every organization that needs to increase the efficiency and the outcome of its organization. The training was supported with case studies, live examples and documents, which I can refer to and build on, to translate into my day to day work. I am looking forward to attend  the EFQM Assessor Training by ITQM.”

    Alain Mahrouk, Senior Operations Manager, Burj Al Hamam Restaurants Company, Riyadh, KSA

  • The EFQM European Assessor Training was very well conducted. Dr. Koller‘s professional competence, his methodical approach as well as his personal/rhetorical behavior was very good.

    Mr. Lian Thye Yew, Vice President Quality and Testing, Credit-Suisse, Singapore

  • The workshop gave me a very good understanding about Excellence in Education. I liked to work with the case study. This was one of the best trainings I have participated during the last years.

    Prof. Dr. Jakob Kübarsepp, Vice-Rector of Academic Affairs, Tallinn University of Technology, Tallinn, Estonia