Swiss Quality

EFQM Foundation Training in Zurich, Switzerland (English)

Who is it for?

  • This EFQM Foundation Training is suitable for anyone who wants to understand the new EFQM Model (2025) and how it can be used to make their organisation more effective.
  • It provides a good overview for consultants who want to add the Model/RADAR to their portfolio of products and services.
  • It is also a pre-requisite for anyone considering one of the EFQM qualification routes as a way of progressing their management development and career.

Pre-requisites for this training

None

Benefits

By the end of the training, participants will be able to:

  • explain how the EFQM Model could benefit their organisation and how it could be used to overcome current and future challenges
  • explain how the Model is structured and how the different elements apply to their organisation
  • apply RADAR, the diagnostic and assessment tool, to identify strengths and areas for improvement
  • conduct a high-level health check of their organisation

Duration

This is a 1-day-training.

Program

This training has eight modules:
Module 1             The Changing World
Module 2             The Organisation’s Ecosystem
Module 3             The Value of a Model
Module 4             The EFQM Model
Module 5             RADAR
Module 6             Using the EFQM Model and RADAR
Module 7             The EFQM’s Digital Platform
Module 8             Next Steps


The one-day-training is broken into two sessions with a midway break, where the trainer is available for one to one Q&A.


Currently, this public training is not offered.
  • The EFQM L4E Training by ITQM was a great learning experience for me. Every line manager should attend this training!

    Mr. Tayseer Joudi, Operations Manager, Saudi Oger Ltd., Riyadh, KSA
  • The EFQM Leaders for Excellence (L4E) Training and the EFQM Internal Assessor Training (IAT) are the most valuable trainings I have ever attended. I have learned a lot from these trainings. The discussions around the case studies, particularly by using the EFQM Excellence Model in the Education Sector, were very beneficial. I strongly recommend the EFQM L4E and the EFQM IAT, conducted by Dr. Karl J. Koller from the Swiss Institute for Total Quality Management (ITQM).

    Mr. Khalid A-Wahaib, Quality Manager, Ministry of Education, Muscat, OM
  • I have attended a very inspiring and well organized workshop.

    Mr. Mohamed El-Molla, Chief Biomedical Engineer, Procare - Riaya Hospital, Al-Khobar, KSA