Swiss Quality
18.02.2020

EFQM Foundation Training in Muscat, OM conducted. First in Oman!

On February 18, 2020 the very first EFQM Foundation Training (based on the EFQM Model 2020) was sucessfully conducted in Muscat, OM for eleven delegates from the Ministry of Higher Education, Ministry of Finance, National University, Bahwan Engineering, and Petroleum Development Oman (PDO). The participants learned about the new EFQM Model and how it supports their organizations in their Striving for Excellence. The training was conducted by Dr. Karl J. Koller from ITQM.


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  • The EFQM L4E Training was very informative and helpful. It enriched my knowledge of how to drive improvements at the working place using the EFQM Excellence Model for Self-Assessment. The discussion around the EFQM Excellence Model and practical exercises were very beneficial.

    Dr. Huda Abu Hamdeh, Dean, Ibra Nursing Institute – Ministry of Health, Ibra, OM
  • The workshop helped me to understand the EFQM Excellence Model and gave me the necessary know-how to work as an EFQM European Assessor.

    Mr. Indranil Roy Chowdhury, Quality Assurance Specialist, Dubai Properties, Dubai, UAE
  • The EFQM European Assessor Training was very well conducted. Dr. Koller‘s professional competence, his methodical approach as well as his personal/rhetorical behavior was very good.

    Mr. Lian Thye Yew, Vice President Quality and Testing, Credit-Suisse, Singapore