Make a difference: Everyone who's taken a shower has an idea. It's the person who gets out
of the shower, dries off and does something about it who makes a difference.
Nolan Bushnell
We cannot direct the wind,
but we can adjust the sails.

21.07.2020

First EFQM Internal Assessor Online Training (Model 2020) conducted

From July 15-16, 2020 the wordwide very first EFQM Internal Assessor Online Training with participants from Switzerland, Oman, and Saudi Arabia was successfully conducted by Dr. Karl J. Koller, ITQM.

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I learned not only about the EFQM Model and the best practice standards, I also learned a lot from the practical examples of the trainer. He enriched the training with his vast experience in Business Excellence.
Dr. Sharifa Al Balushi, Head of Quality Assurance, Ministry of Higher Education, Muscat, OM
The EFQM Model is a very good roadmap to Excellence. It was a very well conducted workshop!
Dr. Nada Fida, Quality Manager, Saudi Arabian Airlines, Jeddah, KSA
The EFQM European Assessor Training was very well conducted. Dr. Koller‘s professional competence, his methodical approach as well as his personal/rhetorical behavior was very good.
Mr. Lian Thye Yew, Vice President Quality and Testing, Credit-Suisse, Singapore