Make a difference: Everyone who's taken a shower has an idea. It's the person who gets out
of the shower, dries off and does something about it who makes a difference.
Nolan Bushnell
Quality is never an accident; it's always the result of high intention, sincere effort,
intelligent direction and skillful execution; it represents the wise choice of many alternatives.
John Ruskin

Registration for Training

The workshop conducted by Dr. Koller gave me many new ideas for quality improvement within the university and showed me the way to Excellence.
Prof. Dr. Tönis Karkj, Vice Dean in Academic Affairs, Member of the Assessment Council, Tartu University, Tartu, Estonia
I strongly recommend the EFQM Training, conducted by the Institute for Total Quality Management. The training was very informative, solid, and showed the road to Excellence.
Dr. Ziad Salameh, D.D.S., D.E.S.P., Researcher and Specialist in Prosthodontics, King Saud University, Riyadh, KSA
“I have attended the EFQM Foundation Training by ITQM. It was a very good experience, which I recommend to every person who intends to explore new ways of managerial thinking and to every organization that needs to increase the efficiency and the outcome of its organization. The training was supported with case studies, live examples and documents, which I can refer to and build on, to translate into my day to day work. I am looking forward to attend the EFQM Assessor Training by ITQM.”
Alain Mahrouk, Senior Operations Manager, Burj Al Hamam Restaurants Company, Riyadh, KSA