“Many organizations apply methods and techniques of the day before yesterday,
have organizational structures of yesterday, follow strategies for the day after tomorrow, developed by people that grew up in cultures of the day before yesterday and that will not be with the organization anymore after tomorrow.“
Dr. Karl J. Koller
Knowlegde is a Key Ingredient of Quality.
Aguayo

Registration for Training

The EFQM Leaders for Excellence (L4E) Training and the EFQM Internal Assessor Training (IAT) are the most valuable trainings I have ever attended. I have learned a lot from these trainings. The discussions around the case studies, particularly by using the EFQM Excellence Model in the Education Sector, were very beneficial. I strongly recommend the EFQM L4E and the EFQM IAT, conducted by Dr. Karl J. Koller from the Swiss Institute for Total Quality Management (ITQM).
Mr. Khalid A-Wahaib, Quality Manager, Ministry of Education, Muscat, OM
The EFQM Training I attended was very interesting. The know-how I gained is very useful for my work.
Dr. Heli Mattisen, Director, Estonian Higher Education Quality Agency, Tallinn, Estonia
The Document Management System Training by ITQM was very informative, practical, and well organized. The training will help me to further develop the DMS in our hospital. I also liked very much the various team exercises. The trainers were very successful in creating a very stimulating learning environment.
Ms. Suad Fael Mubarak Bait-Maghrab, Head of Quality Department, Sultan Qaboos Hospital, Salalah, OM