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The EFQM L4E Training was an insightful and beneficial two-day-course which gave me an overview of the EFQM Model and the Fundamental Concepts of Excellence. I recommend this course to individuals who are new to the EFQM Model and also to individuals who already have some background in Excellence but want to refresh and expand their Excellence know-how. It is beneficial for all management staff, regardless of their field of work, as Excellence is a key component for high performance.

I would strongly recommend the EFQM Training to any company desiring to achieve Excellence in their business. The workshop from ITQM was well conducted and was successful in achieving its objectives.

The EFQM L4E and the LPM-QIMT Training gave me know-how and skills not only about what to change but also how to change.