Quality is never an accident; it's always the result of high intention, sincere effort,
intelligent direction and skillful execution; it represents the wise choice of many alternatives.
John Ruskin
“Many organizations apply methods and techniques of the day before yesterday,
have organizational structures of yesterday, follow strategies for the day after tomorrow, developed by people that grew up in cultures of the day before yesterday and that will not be with the organization anymore after tomorrow.“
Dr. Karl J. Koller

Registration for Training

The EFQM European Assessor Training was very well focused and we had lively discussions. All that hopefully paves the way for more quality oriented decisions.
Ms. Heli Aru, Manager, Estonian Ministry of Education, Tallinn, Estonia
The EFQM L4E Training by ITQM was a great learning experience for me. Every line manager should attend this training!
Mr. Tayseer Joudi, Operations Manager, Saudi Oger Ltd., Riyadh, KSA
The workshop gave me a very good understanding about Excellence in Education. I liked to work with the case study. This was one of the best trainings I have participated during the last years.
Prof. Dr. Jakob Kübarsepp, Vice-Rector of Academic Affairs, Tallinn University of Technology, Tallinn, Estonia