“Many organizations apply methods and techniques of the day before yesterday,
have organizational structures of yesterday, follow strategies for the day after tomorrow, developed by people that grew up in cultures of the day before yesterday and that will not be with the organization anymore after tomorrow.“
Dr. Karl J. Koller
Make a difference: Everyone who's taken a shower has an idea. It's the person who gets out
of the shower, dries off and does something about it who makes a difference.
Nolan Bushnell

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I have attended a very inspiring and well organized workshop.
Mr. Mohamed El-Molla, Chief Biomedical Engineer, Procare - Riaya Hospital, Al-Khobar, KSA
Through the EFQM European Assessor Training at ITQM I learned about an excellent method for not only talking about Excellence, but also doing it.
Dr. Stephan Ralf Abdulrahman Vogel, Quality Coordinator, Centre for R&D, SAUDI ARAMCO , Dhahran, KSA
I learned not only about the EFQM Model and the best practice standards, I also learned a lot from the practical examples of the trainer. He enriched the training with his vast experience in Business Excellence.
Dr. Sharifa Al Balushi, Head of Quality Assurance, Ministry of Higher Education, Muscat, OM