“Many organizations apply methods and techniques of the day before yesterday,
have organizational structures of yesterday, follow strategies for the day after tomorrow, developed by people that grew up in cultures of the day before yesterday and that will not be with the organization anymore after tomorrow.“
Dr. Karl J. Koller
Knowlegde is a Key Ingredient of Quality.
Aguayo

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The EFQM Model is a very good roadmap to Excellence. It was a very well conducted workshop!
Dr. Nada Fida, Quality Manager, Saudi Arabian Airlines, Jeddah, KSA
The workshop is excellent for professionals who are developing their organization towards Excellence.
Mr. Anuarag Kshattriya, OHSE Manager, Brandt NOV, Dubai, UAE
The EFQM Training was comprehensive and very interesting with a lot of practical examples.
Ms. Ramona Ciocan, Business Excellence Manager, Wild Wadi Water Park, Jumeirah, Dubai, UAE