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Successfully attending the EFQM Training has helped me not only to realize the significance of change but to understand the importance of doing it right. The training days were very rich with information about how to lead the Excellence Journey of any organization. Dr. Koller delivered a very professional training. I am looking forward to applying my newly gained know-how in the workplace.

The EFQM European Assessor Training was very well conducted. Dr. Koller‘s professional competence, his methodical approach as well as his personal/rhetorical behavior was very good.

I would strongly recommend the EFQM Training to any company desiring to achieve Excellence in their business. The workshop from ITQM was well conducted and was successful in achieving its objectives.