Make a difference: Everyone who's taken a shower has an idea. It's the person who gets out
of the shower, dries off and does something about it who makes a difference.
Nolan Bushnell
Tell me and I forget. Show me and I remember.
Involve me and I understand.
Confucius

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The EFQM Leaders for Excellence Training gave me a new view about Quality. I learned about a holistic Excellence Framework that helps organizations to develop towards Excellence. I wish more of our leaders would know about the EFQM Excellence Model. Developing our organizations towards Excellence would be very beneficial for our customers, our organizations, and our country.
Ms. Suad Fael Mubarak Bait-Maghrab, Head of Quality Department, Sultan Qaboos Hospital, Salalah, OM
The EFQM European Assessor Training was very well focused and we had lively discussions. All that hopefully paves the way for more quality oriented decisions.
Ms. Heli Aru, Manager, Estonian Ministry of Education, Tallinn, Estonia
The ITQM workshop was very helpful for me to support my company towards Excellence.
Mr. Humayan Jawaid, Quality Manager, Abu Dhabi Company for Onshore Oil Operations, Abu Dhabi, UAE