Swiss Quality
17.12.2017

ITQM supports the Ministry of Tourism of Oman starting the Journey to Excellence

January 2018:The Ministry of Tourism of Oman is conducting  EFQM Self-Assessments, EFQM Excellence Trainings, Lean Project Management Trainings, as well as several Excellence projects under the guidance of Dr. Karl J. Koller, international Excellence expert and EFQM advisor/trainer from the Institute for Total Quality Management (ITQM), Zurich, Switzerland. ITQM has supported in the GCC countries during the last 15 years many organizations in developping their organizations successfully towards Excellence.


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  • The EFQM European Assessor Training was very well conducted. Dr. Koller‘s professional competence, his methodical approach as well as his personal/rhetorical behavior was very good.

    Mr. Lian Thye Yew, Vice President Quality and Testing, Credit-Suisse, Singapore
  • The ITQM workshop was very helpful for me to support my company towards Excellence.

    Mr. Humayan Jawaid, Quality Manager, Abu Dhabi Company for Onshore Oil Operations, Abu Dhabi, UAE
  • The Document Management System (DMS) Training was very interesting, enjoyable and informative. I am expecting that this training will help on driving improvement at my work area. The training was well organized and conducted by the coach, his way of explaining and managing were very interesting and clear. I recommend such type of training for quality professionals who are dealing with documentation management issues.

    Mr. Adil Saif Al-Shidi, Quality Management Spezialist, Directorate General of Quality Assurance Center; Ministry of Health, Muscat, OM