Swiss Quality
17.12.2017

ITQM supports the Ministry of Tourism of Oman starting the Journey to Excellence

January 2018:The Ministry of Tourism of Oman is conducting  EFQM Self-Assessments, EFQM Excellence Trainings, Lean Project Management Trainings, as well as several Excellence projects under the guidance of Dr. Karl J. Koller, international Excellence expert and EFQM advisor/trainer from the Institute for Total Quality Management (ITQM), Zurich, Switzerland. ITQM has supported in the GCC countries during the last 15 years many organizations in developping their organizations successfully towards Excellence.


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  • The EFQM Model is a very good roadmap to Excellence. It was a very well conducted workshop!

    Dr. Nada Fida, Quality Manager, Saudi Arabian Airlines, Jeddah, KSA
  • The workshop was very informative and knowledge building. The practical examples were very tailored to the needs of the trainees.

    Ms. Manal Al Nasser, Director, King Saud bin Abdulaziz University, Health Sciences in the National Guard Health Affairs, Riyadh, KSA
  • The EFQM Leaders for Excellence (L4E) Training and the EFQM Internal Assessor Training (IAT) are the most valuable trainings I have ever attended. I have learned a lot from these trainings. The discussions around the case studies, particularly by using the EFQM Excellence Model in the Education Sector, were very beneficial. I strongly recommend the EFQM L4E and the EFQM IAT, conducted by Dr. Karl J. Koller from the Swiss Institute for Total Quality Management (ITQM).

    Mr. Khalid A-Wahaib, Quality Manager, Ministry of Education, Muscat, OM