“Many organizations apply methods and techniques of the day before yesterday,
have organizational structures of yesterday, follow strategies for the day after tomorrow, developed by people that grew up in cultures of the day before yesterday and that will not be with the organization anymore after tomorrow.“
Dr. Karl J. Koller
“Many organizations apply methods and techniques of the day before yesterday,
have organizational structures of yesterday, follow strategies for the day after tomorrow, developed by people that grew up in cultures of the day before yesterday and that will not be with the organization anymore after tomorrow.“
Dr. Karl J. Koller

17.12.2017

ITQM supports the Ministry of Tourism of Oman starting the Journey to Excellence

January 2018:The Ministry of Tourism of Oman is conducting EFQM Self-Assessments, EFQM Excellence Trainings, Lean Project Management Trainings, as well as several Excellence projects under the guidance of Dr. Karl J. Koller, international Excellence expert and EFQM advisor/trainer from the Institute for Total Quality Management (ITQM), Zurich, Switzerland. ITQM has supported in the GCC countries during the last 15 years many organizations in developping their organizations successfully towards Excellence.

» Back to overview

The workshop gave me a very good understanding about Excellence in Education. I liked to work with the case study. This was one of the best trainings I have participated during the last years.
Prof. Dr. Jakob Kübarsepp, Vice-Rector of Academic Affairs, Tallinn University of Technology, Tallinn, Estonia
"All participants from our College of Dentistry at King Saud University in Riyadh as well as from other colleges and ministries have enjoyed the EFQM Foundation Training by ITQM. As a Certified EFQM Assessor (Model 2013), this training will help me a lot to know about the model changes and and how to implement the new Excellence Model in my organization. The best part of the training were the real life examples from different industries as well as education and health care sectors, presented by Dr. Karl. This training was for me definitely a very good opportunity to update my EFQM Excellence know-how."
Prof. Dr. M. Shoaib Ahmedani, Assistant Professor for Quality and Development, College of Dentistry, King Saud University, Riyadh, KSA
I learned not only about the EFQM Model and the best practice standards, I also learned a lot from the practical examples of the trainer. He enriched the training with his vast experience in Business Excellence.
Dr. Sharifa Al Balushi, Head of Quality Assurance, Ministry of Higher Education, Muscat, OM