Swiss Quality
17.12.2017

ITQM supports the Ministry of Tourism of Oman starting the Journey to Excellence

January 2018:The Ministry of Tourism of Oman is conducting  EFQM Self-Assessments, EFQM Excellence Trainings, Lean Project Management Trainings, as well as several Excellence projects under the guidance of Dr. Karl J. Koller, international Excellence expert and EFQM advisor/trainer from the Institute for Total Quality Management (ITQM), Zurich, Switzerland. ITQM has supported in the GCC countries during the last 15 years many organizations in developping their organizations successfully towards Excellence.


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  • The workshop was very informative and knowledge building. The practical examples were very tailored to the needs of the trainees.

    Ms. Manal Al Nasser, Director, King Saud bin Abdulaziz University, Health Sciences in the National Guard Health Affairs, Riyadh, KSA
  • The EFQM Training I attended was very interesting. The know-how I gained is very useful for my work.

    Dr. Heli Mattisen, Director, Estonian Higher Education Quality Agency, Tallinn, Estonia
  • Through the EFQM European Assessor Training at ITQM I learned about an excellent method for not only talking about Excellence, but also doing it.

    Dr. Stephan Ralf Abdulrahman Vogel, Quality Coordinator, Centre for R&D, SAUDI ARAMCO , Dhahran, KSA