Swiss Quality
17.12.2017

ITQM supports the Ministry of Tourism of Oman starting the Journey to Excellence

January 2018:The Ministry of Tourism of Oman is conducting  EFQM Self-Assessments, EFQM Excellence Trainings, Lean Project Management Trainings, as well as several Excellence projects under the guidance of Dr. Karl J. Koller, international Excellence expert and EFQM advisor/trainer from the Institute for Total Quality Management (ITQM), Zurich, Switzerland. ITQM has supported in the GCC countries during the last 15 years many organizations in developping their organizations successfully towards Excellence.


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  • The EFQM Training provides a holistic view of quality management as well as the building blocks of the EFQM Model, and will help you to establish the foundation to pursue excellence in your organization.

    Dr. Ashraf Al Ghazzawi, Division Head, SAUDI ARAMCO, Dhahran, KSA
  • The EFQM L4E Training was very informative and helpful. It enriched my knowledge of how to drive improvements at the working place using the EFQM Excellence Model for Self-Assessment. The discussion around the EFQM Excellence Model and practical exercises were very beneficial.

    Dr. Huda Abu Hamdeh, Dean, Ibra Nursing Institute – Ministry of Health, Ibra, OM
  • I liked the workshop very much. The training gave me new insights to move our organization towards Excellence.

    Mr. Abdulmajeed Albatati, Director for TQM, Jeddah Municipality, Jeddah, KSA