Swiss Quality
04.02.2019

Ministry of Higher Education of Oman receives for second time the EFQM Committed to Excellence Certificate! First in Oman!

February 4, 2019: After the successful pilot phase in Spring 2017 the Ministry started its second wave of the Journey to Excellence in September 2017 with EFQM Self-Assessments in three Directorates General, in the Minister’s Office, and in the Undersecretary’s Office. Again, Lean Project Management trainings were conducted, followed by ten Excellence projects. These Excellence projects  lead to substantial, annual costs savings, and resulted in strongly improved processes. This sucessful Striving for Excellence was recognized by the European Foundation for Quality Management for the second time with the EFQM Committed to Excellence Certificate. The Ministry of Higher Education in Oman is the very first organization in Oman that has received this international recognition.

The start of this successful Journey to Excellence was conducted under the guidance of Dr. Karl J. Koller, international Excellence expert and EFQM advisor/trainer from the Institute for Total Quality Management (ITQM), Zurich, Switzerland. 

=> see Press Release in Oman Daily Observer, 24.2.2019


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  • The workshop was well organized and conducted professionally. I have learned a useful method that can be applied to universities.

    Dr. Inga Milisiunaite, Director of Quality Management, University of Vilnius, Vilnius, Lithuania

  • The EFQM Training was comprehensive and very interesting with a lot of practical examples.

    Ms. Ramona Ciocan, Business Excellence Manager, Wild Wadi Water Park, Jumeirah, Dubai, UAE

  • The workshop coach was very successful in explaining us in a simple and efficient way all the quality management improvement tools and techniques.

    Dr. Sahar Al Zain, BDS, MSc, Associate Professor and Consultant, College of Dentistry, King Saud University, Riyadh, KSA