Swiss Quality
04.02.2019

Ministry of Higher Education of Oman receives for second time the EFQM Committed to Excellence Certificate! First in Oman!

February 4, 2019: After the successful pilot phase in Spring 2017 the Ministry started its second wave of the Journey to Excellence in September 2017 with EFQM Self-Assessments in three Directorates General, in the Minister’s Office, and in the Undersecretary’s Office. Again, Lean Project Management trainings were conducted, followed by ten Excellence projects. These Excellence projects  lead to substantial, annual costs savings, and resulted in strongly improved processes. This sucessful Striving for Excellence was recognized by the European Foundation for Quality Management for the second time with the EFQM Committed to Excellence Certificate. The Ministry of Higher Education in Oman is the very first organization in Oman that has received this international recognition.

The start of this successful Journey to Excellence was conducted under the guidance of Dr. Karl J. Koller, international Excellence expert and EFQM advisor/trainer from the Institute for Total Quality Management (ITQM), Zurich, Switzerland. 

=> see Press Release in Oman Daily Observer, 24.2.2019


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  • The workshop conducted by Dr. Koller gave me many new ideas for quality improvement within the university and showed me the way to Excellence.

    Prof. Dr. Tönis Karkj, Vice Dean in Academic Affairs, Member of the Assessment Council, Tartu University, Tartu, Estonia
  • I learned not only about the EFQM Model and the best practice standards, I also learned a lot from the practical examples of the trainer. He enriched the training with his vast experience in Business Excellence.

    Dr. Sharifa Al Balushi, Head of Quality Assurance, Ministry of Higher Education, Muscat, OM
  • In the EFQM Leaders for Excellence Training I could further develop my know-how in Excellence. This training should be attended not only by Quality Management Specialists but also by Rectors, Vice-Rectors, Deans/Vice-Deans, and Line Managers of Universities and Colleges. The training provides them with a roadmap to Excellence.

    Mr. Mallwy Alawadh, Quality and Development Coordinator, Abha College of Technology, Abha, KSA