Swiss Quality
25.02.2020

EFQM Foundation Training in Riyadh, KSA conducted. First in Saudi Arabia!

On February 25, 2020 the very first EFQM Foundation Training (based on the EFQM Model 2020) was sucessfully conducted in Riyadh, KSA for fourteen delegates from Saudi Commission for Health Care Specialities, King Saud University, Princess Nora Bint Abdulrahman, Applus Insurance Brokerage, and Bury Al Hamam Restaurants Company. The participants learned about the new EFQM Model and how it supports their organizations in their Striving for Excellence. The training was conducted by Dr. Karl J. Koller from ITQM.


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  • The EFQM Leaders for Excellence Training gave me a new view about Quality. I learned about a holistic Excellence Framework that helps organizations to develop towards Excellence. I wish more of our leaders would know about the EFQM Excellence Model. Developing our organizations towards Excellence would be very beneficial for our customers, our organizations, and our country.

    Ms. Suad Fael Mubarak Bait-Maghrab, Head of Quality Department, Sultan Qaboos Hospital, Salalah, OM

  • The Document Management System (DMS) Training was very interesting, enjoyable and informative. I am expecting that this training will help on driving improvement at my work area. The training was well organized and conducted by the coach, his way of explaining and managing were very interesting and clear. I recommend such type of training for quality professionals who are dealing with documentation management issues.

    Mr. Adil Saif Al-Shidi, Quality Management Spezialist, Directorate General of Quality Assurance Center; Ministry of Health, Muscat, OM

  • The EFQM Model is a very good roadmap to Excellence. It was a very well conducted workshop!

    Dr. Nada Fida, Quality Manager, Saudi Arabian Airlines, Jeddah, KSA