Swiss Quality
25.02.2020

EFQM Foundation Training in Riyadh, KSA conducted. First in Saudi Arabia!

On February 25, 2020 the very first EFQM Foundation Training (based on the EFQM Model 2020) was sucessfully conducted in Riyadh, KSA for fourteen delegates from Saudi Commission for Health Care Specialities, King Saud University, Princess Nora Bint Abdulrahman, Applus Insurance Brokerage, and Bury Al Hamam Restaurants Company. The participants learned about the new EFQM Model and how it supports their organizations in their Striving for Excellence. The training was conducted by Dr. Karl J. Koller from ITQM.


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  • I have attended the EFQM Foundation Training by ITQM. It was a very good experience, which I recommend to every person who intends to explore new ways of managerial thinking and to every organization that needs to increase the efficiency and the outcome of its organization. The training was supported with case studies, live examples and documents, which I can refer to and build on, to translate into my day to day work. I am looking forward to attend  the EFQM Assessor Training by ITQM.”

    Alain Mahrouk, Senior Operations Manager, Burj Al Hamam Restaurants Company, Riyadh, KSA
  • The workshop was very well organized and conducted. The practical exercises were very interesting and helpful.

    Ms. Marwa Essawy, Biomedical Engineer, Dr. Erfan & Bagedo General Hospital, Jeddah, KSA
  • The Document Management System Training by ITQM was very informative, practical, and well organized. The training will help me to further develop the DMS in our hospital. I also liked very much the various team exercises. The trainers were very successful in creating a very stimulating learning environment.

    Ms. Suad Fael Mubarak Bait-Maghrab, Head of Quality Department, Sultan Qaboos Hospital, Salalah, OM