The purest form of insanity is to leave everything as it is and at the same time to hope that things will change. Albert Einstein (1879-1955)
“Many organizations apply methods and techniques of the day before yesterday, have organizational structures of yesterday, follow strategies for the day after tomorrow, developed by people that grew up in cultures of the day before yesterday and that will not be with the organization anymore after tomorrow.“ Dr. Karl J. Koller
I strongly recommend the EFQM Training, conducted by the Institute for Total Quality Management. The training was very informative, solid, and showed the road to Excellence.
Dr. Ziad Salameh, D.D.S., D.E.S.P., Researcher and Specialist in Prosthodontics, King Saud University, Riyadh, KSA
The EFQM Training was comprehensive and very interesting with a lot of practical examples.
Ms. Ramona Ciocan, Business Excellence Manager, Wild Wadi Water Park, Jumeirah, Dubai, UAE
The workshop was well organized and conducted professionally. I have learned a useful method that can be applied to universities.
Dr. Inga Milisiunaite, Director of Quality Management, University of Vilnius, Vilnius, Lithuania