Swiss Quality

Risk Management based on EFQM Excellence Model and ISO 31000 (Certificate Training)

This Risk Management Training is designed for individuals who want to understand and apply the EFQM Framework for Risk Management and the ISO 31000 Risk Management Standard within their organizations. Using real case exercises and analytical tools, participants will learn how to identify potential risks and adopt a structured approach to effectively address them. 

It is a fact that the organizational environment is more competitive then ever and is characterized by risk, uncertainty, rapid change and volatility. To meet this challenge, the Risk Management discipline has undergone a revolution over the past decade. Today, the best organizations do not regard Risk Management simply as a matter of compliance but as a process integral to decision making. 

Risk Management provides decision makers with a systematic approach for coping with uncertainty. This approach uses organization-wide processes to identify, assess, manage, and monitor risks and produces aggregated information of an organization's risk exposure. Fundamentally, the aim of Risk Management is to support the achievement of the mission statement, or more practically to satisfy/exceed the expectations of key stakeholders and organizational objectives.


Currently, this public training is not offered.
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  • Thank you very much for the opportunity to sharpen my scoring skills in the Excellence Assessor Scoring Calibration Online Training, based on the EFQM Model 2020. I needed this training to get more confidence with the scoring process. This training was very beneficial and important for me. It is worthy to mention that your professional support and teaching skills did really help me to understand the scoring process.

    Ms. Mona Ali, Manager, Doha, QA

  • The EFQM L4E Training was an insightful and beneficial two-day-course which gave me an overview of the EFQM Model and the Fundamental Concepts of Excellence. I recommend this course to individuals who are new to the EFQM Model and also to individuals who already have some background in Excellence but want to refresh and expand their Excellence know-how. It is beneficial for all management staff, regardless of their field of work, as Excellence is a key component for high performance.

    Mr. Mohammad Abdulrazaq Alawadhi, Global Quality Manager, Drydocks World, Dubai, UAE

  • The Document Management System Training by ITQM was very informative, practical, and well organized. The training will help me to further develop the DMS in our hospital. I also liked very much the various team exercises. The trainers were very successful in creating a very stimulating learning environment.

    Ms. Suad Fael Mubarak Bait-Maghrab, Head of Quality Department, Sultan Qaboos Hospital, Salalah, OM