Swiss Quality

EFQM Assessor Training in Zurich, Switzerland (English)

Who is it for?
• This 3-day- training is suitable for anyone who wants to understand the new EFQM Model and how 
   it can be used to make their organisation more effective.
• It provides essential information for anyone who wants to assess their organisation or be part of a 
  team conducting external assessments based on the EFQM Model.
• It provides a good overview for consultants who want to add the Model/RADAR to their portfolio of 
  products and services.
• It is a pre-requisite for anyone considering one of the EFQM qualification routes as a way of pro
  gressing their management development and career.
• It is a pre-requisite for anyone who wishes to become an Award Assessor for EFQM.

Pre-requisites for this training

Participants must have completed the EFQM Foundation Training before attending this training.
Prior to attending the training, participants will be required to complete a substantial piece of pre-course work. You should allow at least one day to complete this task. Failure to submit the pre-course work will result in automatic failure with no refund on the training fee.

Benefits

By the end of the training, participants will be able to:
• analyse the ecosystem of an organisation to provide context for an assessment
• identify relevant strategic themes for an organisation and ask strategically important questions
• apply the EFQM diagnostic tools effectively
• prepare value-adding feedback for an organisation
• behave in a professional and sensitive manner during an assessment
• identify relevant good practices

WS Code: EFQMEAT-25-12_E
Date: 08.12.2025 - 10.12.2025
City/Country: Zurich, Switzerland,
Note: Get the comprehensive knowledge and practical skills to implement the EFQM Model within your organisation. Profit from the experience from an Excellence Expert with 30 years of experience in implementing the EFQM Model in various organizations.
Language: English
Costs: SAR 12880.- / OMR 1288.- / EUR 3130.- / CHF 3000.-
Trainer: Dr. Karl J. Koller

Register
Latest Registration Date 20.11.2025

On-Site Training

Need to train a group of five or more? Consider on-site training.
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  • The training helped me become a better Assessor, improve my scoring skills, build good relationships with other Assessors and be more familiar with the real work of an Assessor.

    Mr. Badr Al Abri, Excellence Manager, Public Establishment for Industrial Estates, Madayn, Muscat, OM

  • Thank you very much for the opportunity to sharpen my scoring skills in the Excellence Assessor Scoring Calibration Online Training, based on the EFQM Model 2020. I needed this training to get more confidence with the scoring process. This training was very beneficial and important for me. It is worthy to mention that your professional support and teaching skills did really help me to understand the scoring process.

    Ms. Mona Ali, Manager, Doha, QA

  • Thanks a lot for providing the Excellence Assessor Scoring Calibration Online Training, another enriching and insightful training opportunity for EFQM Assessors (Model 2020). The training helped me to further to develop my Assessor skills.

    Mr. Srinivasa Rao Pentapalli, Quality Management Lead, Petroleum Development Oman (PDO), Muscat, OM