Swiss Quality

EFQM Assessor Training in Zurich, Switzerland (English)

Who is it for?
• This 3-day- training is suitable for anyone who wants to understand the new EFQM Model and how 
   it can be used to make their organisation more effective.
• It provides essential information for anyone who wants to assess their organisation or be part of a 
  team conducting external assessments based on the EFQM Model.
• It provides a good overview for consultants who want to add the Model/RADAR to their portfolio of 
  products and services.
• It is a pre-requisite for anyone considering one of the EFQM qualification routes as a way of pro
  gressing their management development and career.
• It is a pre-requisite for anyone who wishes to become an Award Assessor for EFQM.

Pre-requisites for this training

Participants must have completed the EFQM Foundation Training before attending this training.
Prior to attending the training, participants will be required to complete a substantial piece of pre-course work. You should allow at least one day to complete this task. Failure to submit the pre-course work will result in automatic failure with no refund on the training fee.

Benefits

By the end of the training, participants will be able to:
• analyse the ecosystem of an organisation to provide context for an assessment
• identify relevant strategic themes for an organisation and ask strategically important questions
• apply the EFQM diagnostic tools effectively
• prepare value-adding feedback for an organisation
• behave in a professional and sensitive manner during an assessment
• identify relevant good practices

WS Code: EFQMEAT-25-12_E
Date: 08.12.2025 - 10.12.2025
City/Country: Zurich, Switzerland,
Note: Get the comprehensive knowledge and practical skills to implement the EFQM Model within your organisation. Profit from the experience from an Excellence Expert with 30 years of experience in implementing the EFQM Model in various organizations.
Language: English
Costs: SAR 12880.- / OMR 1288.- / EUR 3130.- / CHF 3000.-
Trainer: Dr. Karl J. Koller

Register
Latest Registration Date 20.11.2025

On-Site Training

Need to train a group of five or more? Consider on-site training.
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  • The EFQM L4E and the LPM-QIMT Training gave me know-how and skills not only about what to change but also how to change.

    Prof. Dr. Omar Awadh Al-Rawas, Dean, College of Medicine and Health Sciences, Sultan Qaboos University, Muscat, OM

  • I strongly recommend the EFQM Training, conducted by the Institute for Total Quality Management. The training was very informative, solid, and showed the road to Excellence.

    Dr. Ziad Salameh, D.D.S., D.E.S.P., Researcher and Specialist in Prosthodontics, King Saud University, Riyadh, KSA

  • The EFQM Leaders for Excellence Training gave me a very good understanding of how Excellence in Higher Education looks like. The training would be beneficial for leaders in Higher Education.?

    Dr. Winston Tambyrajah, Head of Department, General Studies, Jubail University College, Jubail, KSA