Quality is never an accident; it's always the result of high intention, sincere effort,
intelligent direction and skillful execution; it represents the wise choice of many alternatives.
John Ruskin
Improvement: Unless you try something beyond
what you have already accomplished you will never grow!
Ronald Olson

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The workshop coach was very successful in explaining us in a simple and efficient way all the quality management improvement tools and techniques.
Dr. Sahar Al Zain, BDS, MSc, Associate Professor and Consultant, College of Dentistry, King Saud University, Riyadh, KSA
The EFQM European Assessor Training was very well focused and we had lively discussions. All that hopefully paves the way for more quality oriented decisions.
Ms. Heli Aru, Manager, Estonian Ministry of Education, Tallinn, Estonia
“I have attended the EFQM Foundation Training by ITQM. It was a very good experience, which I recommend to every person who intends to explore new ways of managerial thinking and to every organization that needs to increase the efficiency and the outcome of its organization. The training was supported with case studies, live examples and documents, which I can refer to and build on, to translate into my day to day work. I am looking forward to attend the EFQM Assessor Training by ITQM.”
Alain Mahrouk, Senior Operations Manager, Burj Al Hamam Restaurants Company, Riyadh, KSA