“Many organizations apply methods and techniques of the day before yesterday,
have organizational structures of yesterday, follow strategies for the day after tomorrow, developed by people that grew up in cultures of the day before yesterday and that will not be with the organization anymore after tomorrow.“
Dr. Karl J. Koller
The most successful person
is the one who has the best information.

30.09.2017

Ministry of Higher Education of Oman continuous it's Journey to Excellence!

September 2017: After the successful pilot phase in Spring 2017 the Ministry started its second wave of the Journey to Excellence in September 2017 with EFQM Self-Assessments in three Directorates General, in the Minister’s Office, and in the Undersecretary’s Office. Again, Lean Project Management trainings were conducted, followed by ten Excellence projects. These projects will be finished and ready for deployment by January 2018. There are clear indications so far that these Excellence projects will lead to substantial, annual costs savings, and will result in better work quality.

The start of this successful Journey to Excellence was conducted under the guidance of Dr. Karl J. Koller, international Excellence expert and EFQM advisor/trainer from the Institute for Total Quality Management (ITQM), Zurich, Switzerland.

=> see detailed report

» Back to overview

The EFQM European Assessor Training was very well conducted. Dr. Koller‘s professional competence, his methodical approach as well as his personal/rhetorical behavior was very good.
Mr. Lian Thye Yew, Vice President Quality and Testing, Credit-Suisse, Singapore
The Document Management System (DMS) Training was very interesting, enjoyable and informative. I am expecting that this training will help on driving improvement at my work area. The training was well organized and conducted by the coach, his way of explaining and managing were very interesting and clear. I recommend such type of training for quality professionals who are dealing with documentation management issues.
Mr. Adil Saif Al-Shidi, Quality Management Spezialist, Directorate General of Quality Assurance Center; Ministry of Health, Muscat, OM
The EFQM Training was comprehensive and very interesting with a lot of practical examples.
Ms. Ramona Ciocan, Business Excellence Manager, Wild Wadi Water Park, Jumeirah, Dubai, UAE