Swiss Quality
30.09.2017

Ministry of Higher Education of Oman continuous it's Journey to Excellence!

September 2017: After the successful pilot phase in Spring 2017 the Ministry started its second wave of the Journey to Excellence in September 2017 with EFQM Self-Assessments in three Directorates General, in the Minister’s Office, and in the Undersecretary’s Office. Again, Lean Project Management trainings were conducted, followed by ten Excellence projects. These projects will be finished and ready for deployment by January 2018. There are clear indications so far that these Excellence projects will lead to substantial, annual costs savings, and will result in better work quality.

The start of this successful Journey to Excellence was conducted under the guidance of Dr. Karl J. Koller, international Excellence expert and EFQM advisor/trainer from the Institute for Total Quality Management (ITQM), Zurich, Switzerland. 

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  • "All participants from our College of Dentistry at King Saud University in Riyadh as well as from other colleges and ministries have enjoyed the EFQM Foundation Training by ITQM. As a Certified EFQM Assessor (Model 2013), this training will help me a lot to know about the model changes and and how to implement the new Excellence Model in my organization. The best part of the training were the real life examples from different industries as well as education and health care sectors, presented by Dr. Karl. This training was for me definitely a very good opportunity to update my EFQM Excellence know-how."

    Prof. Dr. M. Shoaib Ahmedani, Assistant Professor for Quality and Development, College of Dentistry, King Saud University, Riyadh, KSA
  • "I have attended the EFQM Foundation and EFQM Assessor Training (Model 2020) with the purpose of refreshing and increasing my knowledge as Certified EFQM Assessor. I really felt happy to have attended this training with Dr. Karl Koller from ITQM, with whom I had attended a few years ago the EFQM Internal Assessor Training, and the Risk Management Training (based on the EFQM Model). Dr. Karl delivers his trainings in an efficient way, where he mixes knowledge with his experience in the area of Excellence. He also gives full opportunity for participants to interact effectively during the training. That helps participants to gain more knowledge, more good practices, and examples in Excellence to become competent Leaders for Excellence in their organizations. I thank Dr. Karl for his support and generosity."

     

    Besheit Almatrafi Besheit Almatrafi, Deputy General Manager, Zamzam Charity for Voluntary Health Services. Makkah Region, KSA
  • The EFQM L4E and the LPM-QIMT Training gave me know-how and skills not only about what to change but also how to change.

    Prof. Dr. Omar Awadh Al-Rawas, Dean, College of Medicine and Health Sciences, Sultan Qaboos University, Muscat, OM