Swiss Quality
30.09.2017

Ministry of Higher Education of Oman continuous it's Journey to Excellence!

September 2017: After the successful pilot phase in Spring 2017 the Ministry started its second wave of the Journey to Excellence in September 2017 with EFQM Self-Assessments in three Directorates General, in the Minister’s Office, and in the Undersecretary’s Office. Again, Lean Project Management trainings were conducted, followed by ten Excellence projects. These projects will be finished and ready for deployment by January 2018. There are clear indications so far that these Excellence projects will lead to substantial, annual costs savings, and will result in better work quality.

The start of this successful Journey to Excellence was conducted under the guidance of Dr. Karl J. Koller, international Excellence expert and EFQM advisor/trainer from the Institute for Total Quality Management (ITQM), Zurich, Switzerland. 

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  • The training was very beneficial for me. I learned during the three-day Assessor Training about Excellence and how I can conduct an assessment in an organization based on best practice standards. All leaders in government organizations should have knowledge about the EFQM Excellence Framework and should take actions to follow the best practice standards in their organizations. We would then be able to make improvements more quickly in all areas of government services, helping to bring our country forward.

    Dr. Khamis Al Kulaibi, Director for Training, Institute of Public Administration (IPA), Muscat, OM
  • The EFQM L4E and the LPM-QIMT Training gave me know-how and skills not only about what to change but also how to change.

    Prof. Dr. Omar Awadh Al-Rawas, Dean, College of Medicine and Health Sciences, Sultan Qaboos University, Muscat, OM
  • The EFQM Model is a very good roadmap to Excellence. It was a very well conducted workshop!

    Dr. Nada Fida, Quality Manager, Saudi Arabian Airlines, Jeddah, KSA