Dr. Karl J. Koller - Certified by EFQM as Trainer for the EFQM Assessor Training (Model 2020)

I learned not only about the EFQM Model and the best practice standards, I also learned a lot from the practical examples of the trainer. He enriched the training with his vast experience in Business Excellence.

Thank you very much for the opportunity to sharpen my scoring skills in the Excellence Assessor Scoring Calibration Online Training, based on the EFQM Model 2020. I needed this training to get more confidence with the scoring process. This training was very beneficial and important for me. It is worthy to mention that your professional support and teaching skills did really help me to understand the scoring process.

I strongly recommend the EFQM Training, conducted by the Institute for Total Quality Management. The training was very informative, solid, and showed the road to Excellence.