Swiss Quality
23.04.2020

Dr. Karl J. Koller was certified by EFQM as Trainer for the EFQM Internal Transformation Training (Model 2020)

Dr. Karl J. Koller has been an international accredited EFQM Trainer since 1999. Today, Dr. Koller was certified by EFQM as Trainer (worldwide) for the EFQM Internal Transformation Training (EIAT) on the basis of the Model 2020.


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  • The training was very beneficial for me. I learned during the three-day Assessor Training about Excellence and how I can conduct an assessment in an organization based on best practice standards. All leaders in government organizations should have knowledge about the EFQM Excellence Framework and should take actions to follow the best practice standards in their organizations. We would then be able to make improvements more quickly in all areas of government services, helping to bring our country forward.

    Dr. Khamis Al Kulaibi, Director for Training, Institute of Public Administration (IPA), Muscat, OM
  • The training helped me become a better Assessor, improve my scoring skills, build good relationships with other Assessors and be more familiar with the real work of an Assessor.

    Mr. Badr Al Abri, Excellence Manager, Public Establishment for Industrial Estates, Madayn, Muscat, OM
  • The training was very well conducted. It was a very lively workshop with generous sharing of experience among all participants.

    Dr. Siret Rutiku, Head of the Office of Academic Affairs, Tartu University, Tartu, Estonia