Swiss Quality
10.05.2021

King Abdulaziz University, Jeddah, KSA - Start of the Journey to Excellence

King Abdulaziz Univesity (KAU) in Jeddah, Saudi Arabia belongs to the top universities in the Arab World. Professors and Administrative Directors of KAU have been trained by ITQM to become Certified EFQM Assessors.

After 18 delegates of KAU have been trained in the EFQM Foundation Training and after they have successfully conducted their Post-EFQM Foundation Training Project, they have attended the 3-day-EFQM Assessor Online Training by ITQM. All delegates have have been very active during the training and have passed this certificate training. On February 16, 2021 they have received their EFQM Assessor Certificate from Dr. Karl J. Koller, ITQM. These EFQM Assessors will conduct EFQM Self-Assessments during the next few months and through improvement projects, develop the university towards Excellence.


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  • The Document Management System Training by ITQM was very informative, practical, and well organized. The training will help me to further develop the DMS in our hospital. I also liked very much the various team exercises. The trainers were very successful in creating a very stimulating learning environment.

    Ms. Suad Fael Mubarak Bait-Maghrab, Head of Quality Department, Sultan Qaboos Hospital, Salalah, OM
  • The EFQM L4E Training was very informative and helpful. It enriched my knowledge of how to drive improvements at the working place using the EFQM Excellence Model for Self-Assessment. The discussion around the EFQM Excellence Model and practical exercises were very beneficial.

    Dr. Huda Abu Hamdeh, Dean, Ibra Nursing Institute – Ministry of Health, Ibra, OM
  • The EFQM Model is a very good roadmap to Excellence. It was a very well conducted workshop!

    Dr. Nada Fida, Quality Manager, Saudi Arabian Airlines, Jeddah, KSA