Swiss Quality
10.05.2021

King Abdulaziz University, Jeddah, KSA - Start of the Journey to Excellence

King Abdulaziz Univesity (KAU) in Jeddah, Saudi Arabia belongs to the top universities in the Arab World. Professors and Administrative Directors of KAU have been trained by ITQM to become Certified EFQM Assessors.

After 18 delegates of KAU have been trained in the EFQM Foundation Training and after they have successfully conducted their Post-EFQM Foundation Training Project, they have attended the 3-day-EFQM Assessor Online Training by ITQM. All delegates have have been very active during the training and have passed this certificate training. On February 16, 2021 they have received their EFQM Assessor Certificate from Dr. Karl J. Koller, ITQM. These EFQM Assessors will conduct EFQM Self-Assessments during the next few months and through improvement projects, develop the university towards Excellence.


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  • The EFQM Leaders for Excellence Training gave me a new view about Quality. I learned about a holistic Excellence Framework that helps organizations to develop towards Excellence. I wish more of our leaders would know about the EFQM Excellence Model. Developing our organizations towards Excellence would be very beneficial for our customers, our organizations, and our country.

    Ms. Suad Fael Mubarak Bait-Maghrab, Head of Quality Department, Sultan Qaboos Hospital, Salalah, OM

  • "All participants from our College of Dentistry at King Saud University in Riyadh as well as from other colleges and ministries have enjoyed the EFQM Foundation Training by ITQM. As a Certified EFQM Assessor (Model 2013), this training will help me a lot to know about the model changes and and how to implement the new Excellence Model in my organization. The best part of the training were the real life examples from different industries as well as education and health care sectors, presented by Dr. Karl. This training was for me definitely a very good opportunity to update my EFQM Excellence know-how."

    Prof. Dr. M. Shoaib Ahmedani, Assistant Professor for Quality and Development, College of Dentistry, King Saud University, Riyadh, KSA

  • The EFQM Leaders for Excellence (L4E) Training and the EFQM Internal Assessor Training (IAT) are the most valuable trainings I have ever attended. I have learned a lot from these trainings. The discussions around the case studies, particularly by using the EFQM Excellence Model in the Education Sector, were very beneficial. I strongly recommend the EFQM L4E and the EFQM IAT, conducted by Dr. Karl J. Koller from the Swiss Institute for Total Quality Management (ITQM).

    Mr. Khalid A-Wahaib, Quality Manager, Ministry of Education, Muscat, OM