Swiss Quality
30.05.2024

ESPRIX Forum 2024 – ESPRIX Excellence Recognition

On the occasion of the ESPRIX Forum 2024 on April 24, 2024, Dr. Karl J. Koller, CEO of ITQM and International Business Excellence Expert, emphasized the increasing importance of Business Excellence. He pointed out that it is no longer a question of whether an organization can afford to invest in business excellence, but whether an organization can afford not to invest in business excellence. Organizations that operate a QM system on the basis of quality control or quality assurance are no longer competitive. Organizations that are not committed to continuous performance improvement have costs of poor quality (waste) of 25% or more of their total cost. Business excellence helps organizations "to work smarter, not harder". On the occasion of the ESPRIX Forum 2024, two organizations were honored for their excellent achievements. These are Clienia AG and Kliniken Valens. Both are ESPRIX 2024 award winners. 

(https://esprix.ch/esprix-forum-2024-mit-verleihung-der-auszeichnungen/ )


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  • The EFQM Training I attended was very interesting. The know-how I gained is very useful for my work.

    Dr. Heli Mattisen, Director, Estonian Higher Education Quality Agency, Tallinn, Estonia
  • The EFQM Training was comprehensive and very interesting with a lot of practical examples.

    Ms. Ramona Ciocan, Business Excellence Manager, Wild Wadi Water Park, Jumeirah, Dubai, UAE
  • The training was very beneficial for me. I learned during the three-day Assessor Training about Excellence and how I can conduct an assessment in an organization based on best practice standards. All leaders in government organizations should have knowledge about the EFQM Excellence Framework and should take actions to follow the best practice standards in their organizations. We would then be able to make improvements more quickly in all areas of government services, helping to bring our country forward.

    Dr. Khamis Al Kulaibi, Director for Training, Institute of Public Administration (IPA), Muscat, OM