Swiss Quality
30.05.2024

ESPRIX Forum 2024 – ESPRIX Excellence Recognition

On the occasion of the ESPRIX Forum 2024 on April 24, 2024, Dr. Karl J. Koller, CEO of ITQM and International Business Excellence Expert, emphasized the increasing importance of Business Excellence. He pointed out that it is no longer a question of whether an organization can afford to invest in business excellence, but whether an organization can afford not to invest in business excellence. Organizations that operate a QM system on the basis of quality control or quality assurance are no longer competitive. Organizations that are not committed to continuous performance improvement have costs of poor quality (waste) of 25% or more of their total cost. Business excellence helps organizations "to work smarter, not harder". On the occasion of the ESPRIX Forum 2024, two organizations were honored for their excellent achievements. These are Clienia AG and Kliniken Valens. Both are ESPRIX 2024 award winners. 

(https://esprix.ch/esprix-forum-2024-mit-verleihung-der-auszeichnungen/ )


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  • Successfully attending the EFQM Training has helped me not only to realize the significance of change but to understand the importance of doing it right. The training days were very rich with information about how to lead the Excellence Journey of any organization. Dr. Koller delivered a very professional training. I am looking forward to applying my newly gained know-how in the workplace.

    Mr. Hamed Al Battashi, Manager, Oman Specialized Nursing Institute, Muscat, OM
  • The training was very beneficial for me. I learned during the three-day Assessor Training about Excellence and how I can conduct an assessment in an organization based on best practice standards. All leaders in government organizations should have knowledge about the EFQM Excellence Framework and should take actions to follow the best practice standards in their organizations. We would then be able to make improvements more quickly in all areas of government services, helping to bring our country forward.

    Dr. Khamis Al Kulaibi, Director for Training, Institute of Public Administration (IPA), Muscat, OM
  • I liked very much the practical approach in the workshop. The team exercises helped me strengthen my newly acquired knowledge.

    Mr. Muhammad Azmi Dhabban, Center Manager, Program G.M., Jeddah Municipality, Jeddah, KSA